We've got you covered

You’re protected from day one. Every Silverback bicycle is backed by a comprehensive warranty designed to keep you riding with confidence — from lifetime frame coverage on key models to robust protection on batteries, electronics, and components. Once your bike is registered, you’re covered against manufacturing defects and supported by a clear, rider‑first claims process through our authorized dealers. It’s our commitment to stand behind every bike we build and to make sure you feel secure long after the first ride.

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Register your bike

Registering your Silverback unlocks your full warranty protection and keeps you connected to the latest technical updates. It’s quick, it’s secure, and it ensures we can support you if your bike is ever lost, stolen, or needs a warranty claim. Your registration helps us verify your ownership, streamline service through our dealer network, and keep you informed about important product information. And of course — your details stay private and are never shared.

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Crash Replacement

Crashes happen — your ride shouldn’t end because of them. Silverback’s Crash Replacement Program gives you added peace of mind: if your Silverback frame is damaged in an accident within the first two years of ownership, we’ll offer a replacement frame at a reduced cost. Simply bring your bike to an authorized Silverback dealer for inspection so they can assess the damage and guide you through the process. It’s our way of keeping you rolling and standing behind the performance frames we engineer.

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Ananda E-Bike Motor Warranty

Warranty period

With a valid purchase invoice: 24 months from the invoice date, capped at 36 months from manufacture.

Without an invoice: 30 months from manufacture to fault reporting.

Warranty transfers require Ananda’s authorization.

What is covered?

Product quality defects confirmed by Ananda during normal use.

Repair or replacement and shipping costs

Ananda determines whether an approved warranty claim will be resolved by repair or replacement.

Silverback does not pay or reimburse transport, postage, courier, or shipping charges, except where required by applicable consumer law.

For eligible in-warranty defective products, Ananda’s policy provides for round-trip freight at Ananda’s expense through its authorized return process. This does not automatically include separate shipping between you and Silverback or your dealer.

Any shipping charges not covered by Ananda are your responsibility, unless applicable consumer law requires otherwise. Contact us before shipping any product so that return authorization, shipping arrangements, and responsibility for costs can be confirmed. Do not arrange shipping on the assumption that it will be reimbursed.